Frequently Asked Questions

Below you will find answers to our most asked questions. If you don’t find the answer you’re looking for, please reach out to us anytime on phone, chat, or email.

What can be monitored remotely and automatically?

A wide variety of parameters can be monitored simultaneously. Autima specialises in automating the monitoring of parameters such as Temperature, Humidity, Carbon Dioxide, Oxygen, Differential Pressure, etc. Our devices can also monitor a range of digital inputs, such as Power Status (on/off) and Door Status (open/closed).

Please reach out if there are other parameters you require monitored.

How do I select a monitoring solution?

It is vital to select the right monitoring solution for your application. Numerous factors contribute to this.  The following questions should be considered:

  • What regulations need to adhered to?
  • What accuracy is required?
  • Does the system need to allow for calibration?
  • What environmental factors will the devices used for monitoring be subjected to?
  • Are there any external sources of interference?
  • Is there any automated means of checking whether there are problems with the monitoring devices, or if a probe is damaged or faulty?
  • Is there an ongoing commitment for the supplier to ensure continual service?

Our experts will consider all your individual requirements and assist you in selecting the device most appropriate for your needs and industry unit. Autima has experience and expertise to answer all the above questions.

Will I be required to make any changes to my infrastructure

No, our turnkey solutions are plug-and-play - everything you need is incorporated into the hardware and software. Our solutions are easy to install and do not require you to maintain any IT infrastructure such as Wi-Fi, Ethernet, or Dedicated Servers. Additionally, we provide a range of battery-powered (non-grid) or mains-powered devices, all supplied with backup batteries.

What are the ColdCloud™ benefits?

The ColdCloud™™ platform requires no additional software or IT infrastructure. All you need is an internet connection to access Autima’s cloud-based portal.  There is no software to download or install and all updates, DRP, backups and enhancements are automatically available.

Data is uploaded via the local cellular network to the ColdCloud™™ portal. Users can then view and download data as well as configure alarms. In the event of temperature or other parameters falling outside the specified range, a door being left open for an extended period or even if the power goes out, the appropriate people are immediately notified via Email, SMS and Smartphone App.

What is an Environmental Monitoring System?

An Environmental Monitoring System (EMS) is a network of devices that monitors and assesses various environmental factors, such as temperatures, humidity and air quality. These systems use specialised sensors to provide critical data, aiding in the analysis of environmental changes and the early detection of issues. These systems are used predominantly to industries such as agriculture, warehousing & supply chain, healthcare, life sciences, universities & research institutions.

What is an Automated Temperature Monitoring System?

An automated temperature monitoring system utilises sensors and software to continuously measure and record temperature data. Often deployed across the Cold Chain in cold storage facilities and manufacturing, it helps in maintaining product quality and compliance.

What are the benefits of an Automated Temperature Monitoring System?

Benefits of an automated temperature monitoring system include real-time alerts for temperature deviations, ensuring product safety and quality. Compliance with regulatory requirements is more competent, as all data is stored indefinitely and automated reports can be generated. Operational efficiency is improved, leading to cost savings over time.

Does Autima’s monitoring system meet regulatory standards requirements?

Remote Temperature Monitoring Systems at Autima are designed to meet regulatory standards and requirements such as GAMP 5 and CFR21 Part 11. We also assist clients to comply with industry specific guidelines such as NATA and AS3864. Compliance with industry-specific guidelines is a priority for us, ensuring seamless operation and data integrity.

Is GPS tracking available with your electronic monitoring devices?

Yes, the Ice3 remote temperature monitoring device has GPS functionality as an option. This enables users to track both the temperature and location of their refrigerated vehicles using the ColdCloud™ portal. This provides users an unparalleled level of visibility across the Cold Chain, with sophisticated dashboard and mapping functionality.

What happens if i cannot receive a cellular signal in my lab/warehouse?

At Autima, we follow a three-stage procedure to ensure adequate signal at a client’s facility. Firstly, an Autima representative will conduct a signal check on-site to see if the device can connect to the local cellular network. In the event there is low signal or poor coverage, our devices will be supplied with a high-gain antenna. In the very rare instance that this is not sufficient, Autima can install signal booster stations to amplify signals for the monitoring devices.

By following this procedure, we have been successful in providing a reliable and pervasive monitoring solution to our clients across Australia, New Zealand and Asia.

What types of parameters do our Environmental Monitoring Systems measure?

Environmental Monitoring Systems (EMSs) can measure multiple parameters such as temperature, humidity, differential pressure, Co2, oxygen saturation, doors open/closed and power status to name a few.

How often do I need to calibrate my probes?

The frequency of calibrating pharmaceutical temperature probes in Australia is typically determined by various factors such as industry regulations, specific organizational policies, and the critical nature of the temperature-sensitive products being monitored. As a general rule, clients within the medical/pharmaceutical industries typically calibrate their sensors on an annual basis.

Which industries use Environmental Monitoring Systems?

Environmental Monitoring Systems (EMS) are used primarily in Healthcare, Life Sciences, Pharmaceuticals, BioPharma and Clinical Trials. These systems are also used at Universitiies, Research Institutes, Agriculture, Warehousing and Logistics.

Why is temperature monitoring important in the Healthcare industry?

Temperature monitoring is vital in healthcare to preserve medications, vaccines, and sensitive samples, ensuring their effectiveness and preventing spoilage. It contributes to patient comfort, safety, and infection prevention in healthcare facilities. Compliance with regulatory standards is also facilitated through the implementation of a temperature monitoring system. Additionally, it plays a crucial role in maintaining an unbroken Cold Chain for the distribution of temperature-sensitive products and specimens.

Why do temperature monitoring systems need to be cloud-based?

Cloud-based temperature monitoring systems offer remote accessibility, scalability, and real-time alerts. They facilitate global data access, reduce infrastructure costs, and provide seamless integration with analytics and other cloud services. The automatic updates and collaborative features further enhance efficiency for organizations with diverse monitoring needs.

Why is temperature and humidity monitoring important in warehouses?

Temperature and humidity monitoring in warehouses and the supply chain is important for maintaining the integrity of temperature-sensitive products such as food and pharmaceuticals. The system provides real-time alerts for environmental changes, minimising risks like spoilage and degradation, thereby safeguarding quality and reducing operational costs.

Trust us to provide you with the most effective monitoring solution to fit your needs.

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